How NOT to sell a car!
Rebecca was out and about today and just happened past a VW dealership with a nice looking used Honda minivan out front. She called and talked to Matt about it and said that we might be in later to look at it. Well, when I got home we headed over to take a look and see what was up.
We found Matt and he informed us that the van had just sold. Okay, no big deal. He mentioned that he had a Toyota van that was red. I mentioned that I don't like red and that obviously offended him. He couldn't understand why I wouldn't look at a car just because it was red. We then said that we wanted to look at a Toureg (spelling?) so he pointed us over to a used one and told us that he would be right back. We looked at it and it was too much so Beck, Ash and I walked back to the car and got in. Matt came running up asking why we were leaving. He said that he could get more vans and it would only take five minutes and that he KNEW we had 5 minutes! I told Beck to just drive becouse I wasn't going to deal with a high pressure salesman. Yeah, that didn't make him too happy.
After we were out on the main street waiting to turn he came RUNNING up and knocked on the window. He said he didn't understand where I was getting the high pressure thing from and I just laughed. He stormed off.
Later on Beck's cell phone rings and it's him. I answer it and he starts in on the whole thing about how he is not high pressure and that he can find more vans, etc. I told him that I am not interested (again) and hung up. Ten seconds later he calls back asking about what he did wrong. I list ALL the things and then tell him to please not call again and I hang up (again). Five seconds later the phone rings and he starts in again. I was nice and polite up until this point. I proceeded to tell him that I am never buying a car from him and that he can put his manager on as well if it would make him feel better. I also said that if he called back that I was going to file harassment charges against him. I hung up AGAIN. The phone instantly rang. When I picked up I was barraged by him yelling at me and telling me off. Good ole Matt, told me that I didn't fucking know anything and that I had now fucking idea how it was to be a fucking salesman. He ended by telling me to have a nice fucking life. He hung up.
I just about went back to the dealer to kill this peckerwood. I called the dealership and talked to the manager. The manager was really nice and just about died when I told him the whole thing. I said that I wouldn't have a problem showing up with my attorney as well as writing corporate a letter and everyone else I can think of. The manager kept saying how sorry he was and that he would take care of it.
The minute we got home our phone was ringing. The manager said that he had already talked with the entire management at the dealer. Matt is no longer working for them.
WHAT A FREAKING DAY!!!
ST out
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